Resolute Forest Products shares the United Nations’ (UN) vision for a more inclusive, peaceful and prosperous future. In 2021, we committed to integrating the UN’s Sustainable Development Goals (SDG) into our sustainability reporting strategy. Our commitment to the SDGs helps us fulfill our aspiration to be a more efficient and competitive company, a better employer, a stronger business partner, and even more deeply engaged in the communities in which we live and work.
The SDGs are a call for action to promote prosperity while protecting the planet. They recognize that ending poverty goes hand-in-hand with strategies that build economic growth and address a range of social needs including education, health, social protection, and job opportunities, while tackling climate change and environmental protection. We have identified eight SDGs that align with our sustainability commitments:
- Goal 6: Clean Water and Sanitation
- Goal 7: Affordable and Clean Energy
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation and Infrastructure
- Goal 12: Responsible Consumption and Production
- Goal 13: Climate Action
- Goal 15: Life on Land
- Goal 16: Peace, Justice and Strong Institutions
Resolute is focused on leveraging our sustainability strategy to support the achievement of these goals. The following table outlines how we are aligning our shared priorities – as well as our sustainability performance, prepared in accordance with the GRI Standards – with the relevant SDG targets. We have made ambitious public commitments for each of our shared priorities to help achieve these targets, and we will monitor our progress regularly, updating our performance in conjunction with our annual sustainability reporting.
Water Management
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
303-1: Interactions with water as a shared resource
303-5: Water consumed |
6.4 By 2030, substantially increase water-use efficiency across all sectors and ensure sustainable withdrawals and supply of freshwater to address water scarcity and substantially reduce the number of people suffering from water scarcity. |
Resolute is committed to managing water efficiently by establishing annual water reduction targets for each of our pulp, paper and tissue mills. In 2023, we returned 94% of the water we withdrew to the environment. Water consumption is regularly evaluated at our network of facilities, and company-wide water consumption is disclosed on our corporate website.
Data on water discharge is aggregated, analyzed and reported to reputable organizations, such as CDP, which awarded Resolute an awareness level score of "B" for our water security disclosures in 2023. For more information, visit our 2023 CDP report on water security.
For more information: visit Water Management.
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Energy
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
302-1: Energy consumption within the organization
302-2: Energy consumption outside of the organization
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7.2 By 2030, increase substantially the share of renewable energy in the global energy mix.
7.3 By 2030, double global rate of improvement in energy efficiency. |
Optimizing the use of renewable energy sources such as hydroelectricity and carbon-neutral biomass, while reducing consumption of fossil fuels, is a key element of our strategy to improve our carbon footprint. In 2023, Resolute generated over three quarters of our total energy needs (79% / 10,887 GWh) from renewable sources, such as hydroelectricity and biomass.
In 2023, we produced 33% of our electricity needs internally (owned and self-generated), mostly from renewable sources (hydroelectricity and biomass), and we derived 76% of fuel energy from biomass (bark, wood residues, biosolids). The company-wide focus is on improving energy efficiency and switching from fossil fuels to renewable energy sources.
Resolute’s two Florida tissue mills – Sanford and Hialeah – joined SolarTogether™ in 2021, a community program offered by Florida Power & Lighting (FPL) that helps local homes and businesses access emissions-free energy. By participating in the program, we annually reduce our greenhouse gas (GHG) emissions by approximately 8,000 metric tons (8,818 short tons) of CO2 equivalents.
For more information, visit Green Energy. |
Economic Performance and Infrastructure Investments
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
201-1: Direct economic value generated and distributed
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8.2: Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high-value added and labour-intensive sectors.
8.3: Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation, and encourage formalization and growth of micro-, small-, and medium-sized enterprises, including through access to financial services.
9.4: By 2030, upgrade infrastructure and retrofit industries to make them sustainable, with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes, with all countries taking action in accordance with their respective capabilities. |
At Resolute, our business and sustainability strategies have been expressly developed to align our efforts in environmental stewardship and social responsibility with our business objectives. This approach reinforces our vision that profitability and sustainability drive our future.
In 2023, Resolute generated direct economic value of US$2.7 billion. For more information, visit Key Performance Indicators.
In 2023, the indirect economic impact of Resolute's operations supported more than 19,500 jobs, and since 2020, over 2,800 companies signed up for our Regional Supplier Registry web portal.
In 2021, we launched a C$11 million investment to enhance our Kénogami (Quebec) paper mill's short-term competitiveness, by modernizing equipment in order to produce high-grade SCA+ supercalendered paper. In 2023, we proudly celebrated the official inauguration of our new C$27 million commercial plant specializing in the production of cellulose filaments, a sustainable biomaterial derived from wood fiber, also located in our Kénogami paper mill. |
Talent Management & Local Hiring
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
2-7: Employees |
8.5 By 2030, achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, and equal pay for work of equal value. |
Resolute’s long-term competitiveness is tied to the ability to recruit, develop and retain top-quality employees with the right skills. Our focus is on implementing new leadership and human resources practices to create an inclusive workplace.
In 2023, we hired 1,165 new permanent and temporary employees, including approximately 200 foreign workers in Québec and Ontario, raising our employer profile through targeted recruitment practices. We also recorded 240 internal promotions, as well as a 14.8% turnover rate, which includes an involuntary rate of 11.3%.
We have in place a Diversity Policy designed to ensure equal consideration and opportunities to all employees. In 2021, while we were a public company, we also adopted a board of directors-level diversity policy requiring a minimum of 25% representation of each gender (ie. male and female), as well as an executive leadership level diversity policy acknowledging diversity as a key factor in the company’s talent management strategy. In addition, we trained 100% employees on workplace respect and civility.
For more information, visit Human Resources. |
Employee Health, Safety & Wellness
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
2-30: Collective bargaining agreements
403-1: Occupational health and safety management system
403-2: Hazard identification, risk assessment, and incident investigation
403-6: Promotion of worker health |
8.8 Protect labor rights and promote safe and secure working environments for all workers, including migrant workers, in particular women migrants, and those in precarious employment. |
Resolute is committed to the collective bargaining process and believes protecting our employees’ right to freedom of association is fundamental to our way of doing business. In 2023, we renewed 13 collective agreements covering 1,000 hourly employees in pulp and paper and woodlands operations, and five collective agreements extended for a duration of four years covering 520 employees at our wood products facilities. We are also committed to renewing collective agreements covering five employees at our pulp and paper operations and complete master agreement for Calhoun (Tennessee) tissue mill and Coosa Pines (Alabama) pulp mill.
At Resolute, safety is a core value, linked to every part of our business. Our ultimate goal is zero workplace incidents, zero injuries, as outlined in our Health and Safety Policy Statement. In 2023, we achieved an Occupational Safety and Health Administration (OSHA) incident rate of 0.63; achieved a severity rate of 23.1; and 96% of hourly employees submitted at least two proactive near-miss reports.
In 2023, 53% of our operations completed the year without a single recordable injury, including our Menominee (Michigan) recycled pulp mill, whose employees exceeded over 2 million consecutive hours without incident, an achievement that extends over 11 years.
For more information, visit Health and Safety. |
Waste Management
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
306-1: Waste generation and significant waste-related impacts
306-2: Management of significant waste-related impacts
306-3: Waste generated
306-4: Waste diverted from disposal |
12.2 By 2030, achieve sustainable management and efficient use of natural resources.
12.5: By 2030, substantially reduce waste generation through prevention, reduction, recycling and re-use. |
Resolute is focused on reducing the waste generated by our operations. Our approach to waste management includes identifying beneficial-use alternatives, such as land spreading, in order to reduce the amount of waste sent to landfills. We also pursue process efficiencies, such as optimizing fiber use, to minimize the cost of effluent treatment.
In 2023, Resolute maintained chain of custody (CoC) certifications to internationally recognized standards at 100% of the company’s certified facilities.
We maintained ISO 14001 environmental management system certification at 100% of certified operations,and also completed certification at our Glenwood (Arkansas) sawmill and Hagerstown (Maryland) tissue converting facility.
In 2023, Resolute used over 65,000 metric tons of recovered paper; nearly 22% of the waste we produced was recovered for use in energy production; we redirected 3% of pulp, paper and tissue mill residues toward beneficial uses; and 73% of waste was recycled and disposed of via other elimination methods, bringing the portion of our total waste diverted from landfill to 98%.
We establish annual fiber loss targets for each of our pulp, paper and tissue mills, and in 2023, we surpassed our company-wide target of recording fiber losses of no more than 33.7 kg per metric ton of production.
For more information, visit Environmental Performance. |
Responsible Procurement: Labor & Social Criteria
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
2-6: Activities, value chain and other business relationships
2-25: Processes to remediate negative impacts
205-1: Operations assessed for risks related to corruption |
12.2 By 2030, achieve sustainable management and efficient use of natural resources.
12.7 Promote public procurement practices that are sustainable, in accordance with national policies and priorities. |
Resolute’s Wood and Fiber Sourcing Policy commits the company to compliance with all laws and regulations in all operations. Employees are expected to maintain the highest level of ethics and integrity in their dealings with customers, suppliers, fellow employees, shareholders and other stakeholders; the foundations of these expectations are defined in our Code of Ethics and Business Conduct.
Resolute is committed to developing a sustainable and responsible regional procurement initiative that will positively contribute to a resilient supply chain and to promote the economic and social development of the communities in which we operate. Our Regional Procurement Policy Guidelines, intended to work alongside our Indigenous Procurement Policy Guidelines, complement our procurement policies and procedures.
Resolute also provides equitable access to commercial opportunities and promotes economic participation of Indigenous peoples and businesses in forest products sector. The company has ongoing consultative relationships and business partnerships with close to 40 Indigenous communities and organizations. |
Customer Satisfaction
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
A material topic not covered by the GRI standards |
12.8 By 2030, ensure that people everywhere have the relevant information and awareness for sustainable development and lifestyles in harmony and nature. |
Resolute focuses on customer satisfaction by measuring quality and service key performance indicators (KPI) and monitoring our established monitoring processes. Tissue joined our customer satisfaction tracking initiative in August 2020, and we continued to track KPIs on a monthly basis, as in previous years.
In 2023, we reviewed and closed 100% of the Root Cause Problem Elimination (RCPE) cases that were initiated, an improvement over 2020. In addition, we received and completed 163 customer sustainability requests, which spanned issues as diverse as product and environmental stewardship to health and safety practices. |
Climate Change
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
305-1: Direct (scope 1) GHG emissions.
305-2: Energy indirect (Scope 2) GHG emissions
305-3: Other indirect (Scope 3) GHG emissions
305-4: GHG emissions intensity
305-5: Reduction of GHG emissions
305-6: Emissions of ozone-depleting substances (ODS)
305-7: Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions |
13.1 Strengthen resilience and adaptive capacity to climate-related hazards and natural disasters in all countries. |
In 2021, we surpassed our 2025 GHG emission reduction target ahead of schedule, and in 2022, the Science Based Targets initiative (SBTi) validated our new reduction goals, which include a 41.5% reduction in absolute scope 1 and 2 emissions by 2026 from a 2015 base year, and a 16.5% reduction in scope 3 emissions within the same timeframe. Our scope 1 and 2 target is in line with a well-below 2°C trajectory, while our scope 3 target is in line with a 2°C trajectory, conforming to the SBTi Criteria and Recommendations (version 4.2). The target boundary includes biogenic emissions and removals from bioenergy feedstocks.
By the end of 2023, we had achieved a 51.8% reduction in absolute scope 1 and 2 GHG emissions across our manufacturing facilities compared to 2015. Compared to 2000 levels, our climate actions amount to an 89% reduction in scope 1 and 2 emissions at our pulp, paper and tissue mills. Together, over the past two decades, our carbon-reduction initiatives have cut more than 7.6 million metric tons of CO2 equivalents per year, comparable to taking close to 1.8 million cars off the road.
In CDP’s 2023 climate change program, we sustained a "B" score, maintaining our position at the management level. The ranking reflects the concrete actions we have taken on climate issues, and the steps we have implemented to manage our carbon footprint. We are committed to continuing our participation in CDP’s climate change program on an annual basis. For more information, visit our 2023 CDP report.
Resolute manages its air emissions using
generally accepted pollution control technologies to minimize emissions of such contaminants as sulfur dioxide (SO2), nitrogen dioxide (NOx) and total particulate matter (TPM) concentrations that result primarily from the combustion of fuels.
For more information, visit Environmental Performance. |
Forest Management, Fiber Sourcing Practices & Biodiversty
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
304-1: Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas
304-2: Significant impacts of activities, products and services on biodiversity
304-3: Habitats protected or restored
304-4: IUCN Red List species and national conservation list species with habitats in areas affected by operations
Note: forest management is not covered by the GRI Standards |
15.1: By 2030, ensure conservation, restoration and sustainable use of terrestrial and inland freshwater ecosystems and their services, in particular forests, wetlands, mountains and drylands, in line with obligations under international agreements.
15.2 By 2020, promote the implementation of sustainable management of all types of forests, halt deforestation, restore degraded forests and substantially increase afforestation and reforestation globally.
15.5 Take urgent and significant action to reduce the degradation of natural habitats, halt the loss of biodiversity, and, by 2020, protect and prevent the extinction of threatened species.
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Resolute's commitment to producing quality products that meet the criteria of today’s environmentally conscious stakeholders begins with responsible fiber sourcing. In 2023, Resolute maintained certification of 100% of our owned or managed forests to internationally recognized forest management standards, and received a “A-” score for our forests disclosures to CDP. The leadership-level score is reflective of our coordinated actions on forest issues, including managing harvest risk and implementing monitoring programs For more information, visit our 2023 CDP report on forest management.
In Canada, Resolute prepares 20- or 25-year forest management plans (updated every 5 years) in collaboration with government and other stakeholders. 100% of the woodlands we harvest are regenerated (natural and planted).
Resolute also actively protects biodiversity and species at risk by identifying and maintaining a proportion of over-mature stands in managed forests. We also participate in woodland caribou research and recovery plans, and foster forest health, including regeneration after harvest – which includes protecting watersheds, water resources, and the fish and wildlife that depend on them.
Resolute is also committed to maintaining chain of custody (CoC) certifications to internationally recognized standards at 100% of our facilities.
For more information, visit Forestry and Fiber Sourcing. |
Ethics, Integrity & Anti-corruption
GRI STANDARD |
SDG TARGET |
RESOLUTE CONTRIBUTION |
205-1: Operations assessed for risks related to corruption
205-2: Communication and training about anti-corruption policies and procedures
205-3: Confirmed incidents of corruption and actions taken |
16.5: Substantially reduce corruption and bribery in all their forms. |
Strong corporate governance is fundamental to Resolute Forest Products’ long-term success as an increasingly diversified, highly competitive and consistently profitable organization. In 2023, we trained 100% of new employees on the company’s Code of Business Conduct and remain committed to doing so on an annual basis. Employees are expected to maintain the highest level of ethics and integrity in their dealings with customers, suppliers, fellow employees, shareholders and other stakeholders; the foundations of these expectations are defined in our Code of Ethics and Business Conduct.
In 2022, we developed a human rights policy according to international best practices to complement Resolute's existing policies related to human rights. |